Journalists need to stop parroting the industry line when it comes to artificial intelligence
Artificial intelligence (AI) is a term that is now widely used (and abused), loosely defined and mostly misunderstood. Much the same might be said of, say, quantum physics. But there is one important difference, for whereas quantum phenomena are not likely to have much of a direct impact on the lives of most people, one particular manifestation of AI – machine-learning – is already having a measurable impact on most of us.
The tech giants that own and control the technology have plans to exponentially increase that impact and to that end have crafted a distinctive narrative. Crudely summarised, it goes like this: “While there may be odd glitches and the occasional regrettable downside on the way to a glorious future, on balance AI will be good for humanity. Oh – and by the way – its progress is unstoppable, so don’t worry your silly little heads fretting about it because we take ethics very seriously.”
Critical analysis of this narrative suggests that the formula for creating it involves mixing one part fact with three parts self-serving corporate cant and one part tech-fantasy emitted by geeks who regularly inhale their own exhaust. The truly extraordinary thing, therefore, is how many apparently sane people seem to take the narrative as a credible version of humanity’s future.
Chief among them is our own dear prime minister, who in recent speeches has identified AI as a major growth area for both British industry and healthcare. But she is by no means the only politician to have drunk that particular Kool-Aid.
Why do people believe so much nonsense about AI? The obvious answer is that they are influenced by what they see, hear and read in mainstream media. But until now that was just an anecdotal conjecture. The good news is that we now have some empirical support for it, in the shape of a remarkable investigation by the Reuters Institute for the Study of Journalism at Oxford University into how UK media cover artificial intelligence.